Agency Collection Communication Tactics

Agency Collection Communication Tactics

Communication is key will dealing with payments for any company. Having business transactions organized and payment due dates will reduce headaches and make it easier to separate accounts in good standing from delinquent accounts.  At Agency Collection our specialists keep an open line of communication between companies and their clients when it comes to paying off debt.

The professional consultants at Agency Collection are very friendly during phone calls and help debtors understand where they may have gone wrong on a particular account.  Once the problem is addressed, we find the best way for payment, whether monthly or at a reduced lump sum.  We work with every financial situation to ensure the money is recovered in a friendly manner that does not break the clients communication with the company.

We have several different ways of communicating with debtors regarding the accounts at Agency Collection. We begin our process by sending out a notification by mail, allowing for the owner of any delinquent accounts to give the first response.  They are given a significant amount of time before the first phone call is made.

If there is still no response by mail, our professionals will continue to send mail notifications and notify the delinquent account holders by mail, email or work if present.  Agency Collection consultants will never engage in any harassment to obtain funds from clients.

By utilizing verbal and written communication effectively, collection on accounts can be obtained easily by our professionals in many situations.  Agency Collection always takes action in a very professional manner.

(212) 213-3000 ext. 2000

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